Return and Exchange Policy

Last Updated: 14 April, 2017

Exchange Policy:

  • All products purchased from are applicable for exchange.
  • Customers can exchange their order within 15 days of the order delivery.
  • All exchanges must be in unused condition with all original tags and packaging intact.
  • To schedule an exchange, please drop us an email at
  • Our team will arrange reverse pickup once we receive the details.
  • The Reverse Pick up facility is available on limited pin codes.

Refund Policy:

  • You may return for an exchange within 15 days of delivery, so long as it is unworn, unwashed, without stains, undamaged and with all original tags still attached.
  • You can ask for a refund against any of your order within 15 days of its date of delivery.
  • To raise a refund request, please drop us an email at
  • All refunds will be credited in your bank account which you have used while ordering in
  • All refunds will be credited within 15 days from the date of return request received.

Cancellations Policy:

  • To cancel any order, please contact our Customer Care at  to cancel the order and refund your payment. The refund amount will be refunded to your bank account within 15 days from the date of cancellation.
  • If the order is shipped already, unfortunately we wouldn’t be able to cancel it. However, you can politely refuse to accept the shipment and let us know about it. If you have accepted the shipment, no worries, you can return the product and exchange it for something else.
  • In case you desire any changes or edits in your order, please write to us at . Our Customer Care representatives will help you out with customized solutions wherever possible.

Shipping and COD Policy

We endeavour to deliver products purchased from Medifoot in excellent condition and in the fastest time possible. We are continuously improving our reach to deliver across maximum possible locations within minimum time. We have tied up with the leading logistic providers in India to ensure fast delivery.

  • It may take 2-5 days to receive your order depending on the location for delivery.
  • If the order is cancelled, un-delivered or lost to your preferred location, we will refund the complete order amount including shipping charges.
  • If you return an order delivered to you, original shipping charges will be refunded. However, if you self-ship your returns, you will be reimbursed based on our Returns Policy.
  • For COD orders, please check if your location pincode is eligible for the COD services
  • Currently, we are not charging any shipping fee (except for specific locations, mentioned in


NOTE: Order value is calculated after applying Vat/Discount or other applicable charges.

The team of reserves the rights to grant/refuse any of the above requests.

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